Shipping Policy
Last updated: Today
Thank you for shopping with Sparkline Home. This Shipping Policy explains how we process and deliver orders placed through our online store.
1. Order processing
Orders are generally processed within 2–5 business days after payment is confirmed.
Orders are not usually processed or shipped on weekends or public holidays. Processing may take longer during holidays, promotional periods, or periods of high order volume.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
2. Delivery times
Estimated delivery time is 7–20 business days after the order has been processed.
Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on the destination, product availability, shipping carrier, customs clearance, and other circumstances beyond our control.
3. Shipping locations
Sparkline Home currently ships to customers in the United States.
Shipping availability may vary by product. If a product cannot be shipped to your address, you will be notified during checkout or contacted by our support team.
4. Shipping costs
Shipping costs are displayed at checkout before you complete your purchase.
If free shipping is offered, the applicable eligibility requirements will be shown on the product page, cart, or checkout.
Shipping charges may vary depending on the product, destination, order size, and delivery method.
5. Tracking your order
When tracking information is available, it will be sent to the email address provided during checkout.
You can use the tracking number to check your shipment’s progress through the applicable shipping carrier.
Please allow some time for tracking information to appear after your order has been shipped.
6. Shipping delays
Delivery may be delayed because of:
If your order is delayed, we will provide available updates and assistance.
7. Incorrect shipping information
Customers are responsible for providing a complete and accurate shipping address.
If you notice an incorrect address, contact us as soon as possible at jhonnatanhum@gmail.com.
We cannot guarantee that an address can be changed after an order has been processed or shipped.
8. Lost, damaged, or missing packages
If your package arrives damaged, please contact us within 7 days of delivery and provide your order number and clear photos of the damaged packaging and product.
If your tracking information shows that a package was delivered but you cannot locate it, please first check with household members, neighbors, and the shipping carrier.
Contact us if you need further assistance.
9. Customs, duties, and taxes
For orders shipped internationally, customers may be responsible for applicable customs duties, import taxes, or other charges imposed by the destination country.
These charges, where applicable, may be collected by the carrier or customs authorities and are not necessarily included in the product or shipping price.
10. Third-party fulfillment
Some products may be shipped by third-party fulfillment partners. This means your order may be shipped from a location different from the business address of Sparkline Home.
Orders containing multiple products may arrive in separate packages.
11. Changes to this policy
We may update this Shipping Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
12. Contact us
For shipping questions, contact:
Sparkline Home
Email: jhonnatanhum@gmail.com
Phone: +1 (785) 639-3639
